Customer will be More Powerful than Ever Before, Modi Government brings New Consumer Protection Law

Customer will be More Powerful than Ever Before, Modi Government brings New Consumer Protection Law

- in Business, News
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@Ajay Rana
Image Credit : Pexels.com

If you have been a victim of fraud in shopping then this news is for your work. Modi Government has implemented a law for the protection of interest of consumers, in which the customer will have the right to go directly to the court against the company if he is not satisfied with the product. A bill has passed in the Lok Sabha, which is made to deal with customer complaints. Under this, a regulator-Central Consumer Protection Authority (CCPA) will be created which will give new power to the consumers across the country. They will listen to their complaints.

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They will be Supervised

Food minister Ramvilas Paswan while presenting the bill in the Lok Sabha that the Consumer Protection Bill 2018, replacing Consumer Protection Bill, 1986, to establish CCPA as a national level regulator. There are 109 sections in total. This regulator will deal with different issues including different products, product quality, misleading advertising, celebrity advertising. Regulators will also monitor shopping through e-commerce, direct selling and tele-marketing.

Image Credit : Pexels.com

Customers will get the Right

CCPA Bill will deal with cases related to false or misleading advertisements in violation of customer rights, misbehavior, so that people can not be cheated. Paswan told that under the leadership of 1 DG, there will be 1 inquiry branch (Branch), which will have the powers to find and seize the possession.

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These things will Cover

You use postpaid mobile connection and if the bill is not submitted the company cuts it. But what is the customer’s fault in the call drop He has to submit the entire bill even after this problem. The CCPA will get the right of the client to drag the company in such cases in such cases or to put pressure on the bill. I.e. CCPA will eliminate monopoly

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